Responsible Gaming

Xbajii — Responsible Gaming's Our Commitment

Xbajii believes gaming should be a source of fun — not stress or addiction. Our Responsible Gaming program helps you enjoy it safely and within your limits.

24/7 Support
Self-Exclusion Feature
Spending Limit Control
Safe Gaming Environment

Your Game, Your Control

At xbajii, you have full control over your own gaming habits.

Set Daily Deposit Limit
Temporary Break Feature
Permanent Self-Exclusion Option
18+ Age Verification is mandatory

In Responsible Gaming xbajii's 6 Core Principles

Steps xbajii Has Taken to Protect Every Player

Spending Limit Control

At xbajii, you can set your own daily, weekly, and monthly deposit limits. Limits take effect immediately once set; any increase takes 24 hours to come into effect.

Cooling-Off Period

If you feel like you need a break, use xbajii's cooling-off feature. You can temporarily suspend your account for anywhere between 24 hours and 6 weeks.

Self-Exclusion

If you are struggling with gaming, use xbajii's permanent self-exclusion option. You can keep your account closed for 6 months to 5 years, or permanently — for your own wellbeing.

Age Verification System

Only players aged 18 or above can register on xbajii. A strict KYC process verifies age at sign-up, and access by minors is completely prohibited.

Gaming History Review

View your full gaming history from your xbajii account dashboard. Time played, amount spent — all the details are displayed transparently.

24/7 Support Team

If you want to talk about gaming addiction or related concerns, xbajii's support team is available around the clock. Reach us via live chat or email.

xbajii's position is clear: We see gaming as entertainment, not a source of income. Play responsibly, stay within your limits, and enjoy the experience.

1 What Is Responsible Gaming and Why Does It Matter

Responsible Gaming means approaching gaming with a mindset where it remains purely a source of entertainment — not a cause of financial stress or emotional distress. At xbajii, we believe every player should know their limits and stick to them.

Many people in Bangladesh now spend time on online gaming platforms. While it can be a perfectly normal form of entertainment, it can sometimes get out of hand. xbajii wants you to stay in control at all times, which is why we've developed a range of tools and features to help you maintain healthy gaming habits.

Core Principles of Responsible Gaming

  • Gaming is always for entertainment — not to recover losses.
  • Only spend money you can afford to lose without it affecting your household finances.
  • Decide on a time limit and budget before you start playing.
  • Avoid playing when you are emotional or under the influence of alcohol.
  • Always make spending time with family and friends your top priority.
  • The smartest move after a loss is to not chase it.

2 xbajii's Responsible Gaming Tools

Xbajii gives you a set of practical tools to stay in control of your gaming. All of them are accessible directly from your account settings — no hassle involved.

1
Set Deposit Limit

Log in to your xbajii account → Settings → Responsible Gaming → Deposit Limit. Set a daily, weekly, or monthly limit. Reductions take effect immediately; increases require a 24-hour waiting period.

2
Session Time Limit

Decide in advance how long you will play. When your time is up, xbajii will automatically send you an alert and give you the option to end the session.

3
Reality Check

At regular intervals, xbajii will remind you how long you've been playing and how much you've spent. This helps you stay aware and in control.

4
Cooling-Off Period

Temporarily deactivate your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period. Your account will be reactivated automatically once the period ends.

5
Permanent Self-Exclusion

If your gaming problem is serious, you can close your account for 6 months to 5 years, or permanently. During self-exclusion, xbajii will not send you any promotional emails or offers.

Important: Do not attempt to open a new account while your self-exclusion is active. xbajii retains this information in our system and reserves the right to close any such accounts.

3 Minor Protection

Gaming by anyone under 18 is strictly prohibited on xbajii. We take firm measures to enforce this. Age-verification documents are checked at registration, and additional verification is carried out in any case that raises suspicion.

If you have children or teenagers at home, take the following steps:

  • Use a password or biometric lock on your device.
  • Keep your xbajii app or website browser history clear.
  • Never share your login credentials with anyone.
  • Consider using parental control software.
  • Educate children about the risks of online gaming.
If You're Concerned, Let Us Know: If you believe a minor is using xbajii, contact our support team immediately. We will take swift action.

4 Recognising the Signs of Gaming Addiction

Gaming addiction does not always happen overnight — it builds up gradually. If you notice any of the signs below, it is time to be careful. xbajii wants you to stay self-aware and seek help when you need it.

Financial Warning Signs

  • Playing Beyond Your Budget
  • Gaming with Borrowed Money
  • Chasing Losses
  • Spending Household Funds on Gaming

Emotional Signs

  • Restlessness or Irritability When Not Playing
  • Trying to keep gaming a secret
  • Withdrawing from Family and Friends
  • Loss of Focus at Work or Study
If you notice any of the above signs in yourself, use xbajii's cooling-off or self-exclusion option. It is much easier to address the problem while it is still small.

5 Healthy vs. Unhealthy Gaming

Review the comparison chart below and assess your own gaming habits.

✅ Healthy Gaming ⚠️ Unhealthy Gaming
Playing Within a Set Budget Unable to Stop Even After Exceeding Your Budget
Accepting Losses Gracefully Chasing losses by playing over and over
Prioritizing Family and Work Before Gaming Gaming Instead of Spending Time with Family
Treating Gaming as Entertainment Viewing Gaming as a Source of Income
Ability to Stop Whenever You Choose Unable to Stop Even When You Want To
Open conversations with family about gaming Hiding Gaming or Being Dishonest About It

6 Where to Get Help

Dealing with a gaming problem on your own can be tough. Beyond xbajii's support team, various professional organisations are available to help. Seeking help is not a sign of weakness — it takes real courage.

  • xbajii Support: Reach us via live chat or email — support is available in Bengali.
  • Family and Trusted Friends: Talk to someone you trust about what you are going through.
  • Mental Health Professional: Consult a local counselor or mental health professional.
  • National Mental Health Helpline: Contact the Kiran Helpline of the Bangladesh government.
xbajii is always here for you. Reach out to our support team for any gaming-related concerns: [email protected] — We're here to help, no judgment.

Are your gaming habits Healthy?

Ask Yourself These Questions — Answer Honestly

Have you ever spent more than your planned budget on gaming and regretted it afterwards?

Do you often find yourself wanting to play more in order to win back money you've lost?

Do you feel restless or irritable when you try to stop gaming?

Have family members or friends ever expressed concern about your gaming habits?

Have you ever skipped work, studies, or family responsibilities to game?

Have you ever lied to or hidden things from your family about your gaming?

Have you ever gambled using borrowed money or household funds?

Do you find it hard to focus on daily tasks when you are not gaming?

If you answered yes to 2 or more of the questions above, use xbajii's responsible gaming tools or seek professional help.

About Responsible Gaming FAQs

Answers to the most frequently asked questions from xbajii users

Log in to your xbajii account and go to the Settings menu. From there, click on the Responsible Gaming section and select the Deposit Limit option. You can set a daily, weekly, or monthly limit. Reductions take effect immediately, but increases require a 24-hour waiting period for your security.

Yes, your account balance will be safe during self-exclusion. Once the self-exclusion period ends and you log back in, all your funds will be intact. However, no withdrawals or deposits are possible during the self-exclusion period. Contact xbajii Support for more details.

A cooling-off period is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term solution — from 6 months up to 5 years, or permanently. During self-exclusion, all marketing communications from xbajii are also suspended. For serious problems, self-exclusion is the recommended option.

Absolutely. xbajii's support team is ready to help not just account holders, but their family members and friends as well. You can reach us via live chat or email. Our team will offer guidance and assistance with full confidentiality. If the situation is serious, we can also refer you to a local mental health professional.

xbajii follows a strict KYC process at registration to verify age. No one under 18 can open an account. Additional ID may be requested in suspicious cases. Withdrawals cannot be processed until account verification is complete. If you suspect a minor is using the platform, please notify us immediately.

Log in to your xbajii account and go to Settings → Responsible Gaming → Reality Check. You can set notifications at 15-minute, 30-minute, 1-hour, or 2-hour intervals. At each interval, a screen will show a summary of your session time and spending, and ask whether you want to continue.
Safe Gaming

Enjoy Responsibly
A great experience at xbajii

Xbajii believes every player deserves access to responsible gaming features. Join today and enjoy entertainment in a safe environment.

Free Registration
18+ Age Verification
Completely Secure
24/7 Support
Self-Exclusion Feature
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